When to seek professional help — and what to expect

Talking to a professional can feel like a big step. Signs it might be time, and what the first conversation is usually like.

Sharing your story with friends or a community like ours can bring real relief. Sometimes, though, you deserve more support than any community can give.

Signs it may be time to talk to a professional

• Your mood, worry or sadness has lasted more than two weeks
• You are struggling to sleep, eat, work or study
• You are using alcohol or other substances to cope
• You feel hopeless, numb or disconnected
• You have thoughts of harming yourself — if so, please contact emergency services or a crisis line right away

Who you can talk to

• A doctor or nurse — a good first step; they can check your overall health and refer you.
• A counsellor or therapist — trained to listen and help you work through difficult experiences.
• A psychologist or psychiatrist — for assessment and, where needed, treatment or medication.
• Helplines and support groups — free, often available at any hour.

What the first conversation is like

Most first appointments are simply a conversation. You will be asked how you have been feeling and what has been happening. You can share as much or as little as you are comfortable with, and you can ask questions too.

It is okay to keep looking

Not every professional will be the right fit, and that is normal. It is okay to try someone else.

See our list of places to get help